www.popescaravans.co.uk

Pope's - The Caravan Specialists

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Privacy & Cookies

Privacy Policy

We are committed to protecting your privacy online. We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have. By using this web site you consent to the collection and use of information in accordance with this privacy policy.

We reserve the right to change this privacy policy from time to time by changing it on the site (effective immediately on publication). This privacy policy was last updated on 24th July 2012.

Information we may collect from you

We may collect and process the following information about you:

- information (such as your name, email address, postal address and telephone number) that you provide by completing forms on the site, including requests for information or enter into any competition or promotion we may sponsor

- communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding the site or its content

- information from surveys that we may, from time to time, run on the site for research purposes, if you choose to respond to them

- details of your visits to the site, the resources you access and any data you download

You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may be unable to provide you with certain services.

Uses made of your information

We will use the information you provide to:

- enable us to provide you with the services and information offered through the Site and which you request

- audit the downloading of data from the site

- improve the layout and / or content of the pages of the site and customise them for users

- identify visitors to the site

- carry out research on our users demographics

- send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you do not object to being contacted for these purposes

You can tell us not to contact you with information regarding our products and services at any time by contacting us using the contact details at the end of this privacy policy.

Non-personal information

When you visit the site, we may automatically collect non-personal information about you, such as the type of internet browser you use, the web site from which you have come to the site and your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. You cannot be identified from this information and it is only used to assist us in providing an effective service on the site and to collect broad demographic information for aggregate use.


Cookie Policy

How we use cookies on our web site.

We use cookies across our web site to improve performance and enhance user experience. This policy explains how we do that.

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the web site, or another web site, to recognise your device the next time you visit. There are many functions that cookies serve, for example they help us to remember your user name and preferences, analyse how well our web site is performing, or allow us to recommend content we believe will be most relevant to you.

Certain cookies contain personal information, for example, if you click on something like “remember me” when logging in, a cookie will store your user name. Most cookies won’t collect information that identifies you and will instead collect more general information such as how users arrive at and use our web site, or a user’s general geographic location.

What sort of cookies do we use?

We use cookies for different functions:

1. Essential Cookies - Some cookies are essential for the operation of our web site. For example, some cookies allow us to identify registered users and ensure they can access the secure pages. If a registered user opts to disable these cookies the user will not be able to access these pages.

2. Performance Cookies - We use other cookies to analyse how our visitors use our web sites and to monitor web site performance. We use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective and to determine why some pages are receiving error messages.

3. Functionality Cookies - We may use functionality cookies to allow us to remember your preferences such as currency or language preference or what you have in your shopping basket or wish list, where available.

Can a web site user block cookies?

Yes, but as we’ve explained above, cookies help you to get the most from our web site. If you do wish to disable our cookies then please see the instructions on How to Manage Cookies below. Please remember that if you do choose to disable cookies you may find that certain sections of our web site do not work properly.

More Information

More detail on how web sites use cookies is available at www.allaboutcookies.org

How to manage cookies

1. Google Chrome

Click on the Tools icon on the browser

Then select Options

Click the Under the Hood tab from the left hand menu

In the Privacy section, select the Content settings button

To enable cookies: select Allow local data to be set option

To disable cookies: select Block all cookies option

2. Microsoft Internet Explorer 6, 7, 8 and 9

Click on Tools at the top of your browser window

Select Internet Options

In the options window navigate to the Privacy tab

To enable cookies: Set the slider to Medium or below

To disable cookies: Move the slider to the top to block all cookies

3. Mozilla Firefox

Click on Tools at the browser menu

Select Options

Select the Privacy panel

To enable cookies, check Accept cookies for sites

To disable cookies, uncheck Accept cookies for sites

4. Safari on MAC OSX

Click on Safari at the menu bar

Select the Preferences option

Click on Security

To enable cookies: In the Accept cookies section select Only from site you navigate to

To disable cookies: In the Accept cookies section select Never

All other browsers

Please select the Help function in the browser or contact the browser provider.


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Copyright © 2016
Pope's Caravans, Potton Road, Biggleswade, Bedfordshire SG18 0EL
Telephone / Fax: 01767 312307  Email: popescaravans@btconnect.com